Last Updated: 28 May 202

Welcome to Signature1618 (“Company”, “we”, “our”, “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using Signature1618, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our services.

1- Information We Collect

We collect various types of information in connection with the services we provide, including:

1.1. Personal Information

• Identity Data: First name, last name, job title.
• Contact Data: Email address, telephone number, work address, work place.
• Financial Data: Bank information, credit card information.
• Document Data: PDF documents you upload.

1.2. Technical Information

• Usage Data IP address, browser type, geolocation data, pages visited, time spent on site.
• Device Data: Information about your device, including hardware model and operating system.

1.3. Marketing and Communication Data

• Preferences: Your preferences in receiving marketing from us and your communication preferences.

2- No Special Categories of Personal Data

We do not collect any special categories of personal data (e.g., race, religion, political opinions, health information).

3- How We Collect Information

3.1. Direct Interactions

• Forms: You provide personal information when filling out registration forms or surveys.
• Communication: You communicate with us directly via email or other channels.

3.2. Automated Technologies

• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect data about your interactions with our website. For more information, see our Cookie Policy.

3.3. No Third-Party Data

• We do not obtain personal data from third-party sources.

4- Use of Your Information

We use your personal data for the following purposes:

4.1. Service Provision

• Document Facilitation: To facilitate the signature of documents.
• Account Management: To manage your account and provide customer support.

4.2. Marketing and Communication

• Marketing: To send you marketing communications and updates about our services. You can opt out of these communications at any time.
• Feedback: To request feedback and conduct surveys.

4.3. Legal Compliance

• To comply with legal obligations, regulatory requirements, and industry standards.

5- Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you have given us explicit consent.
• Contractual Necessity: When processing is necessary for the performance of a contract to which you are a party.
• Legal Obligations: When we need to comply with a legal obligation.
• Legitimate Interests: When processing is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.

6- Sharing Your Information

We may share your personal data with the following third parties:

6.1. Service Providers

– Third-party service providers that perform services on our behalf, such as IT and system administration services, payment processing, and customer support.

6.2. Legal and Regulatory Authorities

– When required by law or to protect our rights, we may disclose your information to legal and regulatory authorities.

7- Data Transfers

Your data may be transferred to, and stored at, destinations outside your country of residence. These transfers are made in compliance with applicable data protection laws and ensure that your data is subject to appropriate safeguards.

8- Data Security

We implement robust security measures to protect your personal data, including:

• Encryption: We encrypt data in transit and at rest.
• Access Controls: We restrict access to your personal data to authorized personnel only.
• Security Audits: We conduct regular security audits and follow industry standards such as ISO 27001.

9- Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Specifically, personal data is retained for the duration of your account’s existence and deleted when you delete your account.

10- Your Rights

You have the following rights regarding your personal data:

• Right to Access: You can request access to your personal data and obtain a copy.
• Right to Rectification: You can request correction of inaccurate or incomplete data.
• Right to Erasure: You can request deletion of your personal data.
• Right to Restrict Processing: You can request that we limit the processing of your personal data.
• Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You can object to the processing of your personal data for direct marketing purposes.

To exercise these rights, please contact us at support@signature1618.com.

11- Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete such information.

12- Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. If we make significant changes, we will provide a more prominent notice or send you an email notification.

13- Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@signature1618.com

14- Notification of Changes

We will inform you of any material changes to this Privacy Policy via email and provide you with an opportunity to review the updated policy. You are encouraged to review this Privacy Policy periodically to stay informed about how we are protecting your information.

15- Additional Disclosures for California Residents

California residents may have additional rights under the California Consumer Privacy Act (“CCPA”) with respect to certain personal data that is not covered under federal law. If you are a California resident, this section details your rights under the CCPA, how you may exercise those rights, and what we will do in response.

15.1. CCPA Disclosures

The CCPA requires us to disclose specific information regarding the categories of personal data we have collected about California consumers during the preceding twelve (12) months, the categories of sources from which the personal data was collected, the business or commercial purposes for collecting the personal data, and the categories of personal data disclosed to third parties.

15.1.1. Categories of Personal Data Collected and Disclosed to Third Parties

• -Identity Data: Collected to provide you with the information, products, and services you request; respond to your inquiries; schedule meetings with you; manage our relationship with you; and carry out agreements entered into between you and us. Disclosed to our other group companies, business partners, and suppliers when necessary to provide our services or for the performance of any contract we enter into with you.

• Contact Data: Collected to provide you with the information, products, and services you request; respond to your inquiries; schedule meetings with you; manage our relationship with you; and carry out agreements entered into between you and us. Disclosed to our other group companies, business partners, and suppliers when necessary to provide our services or for the performance of any contract we enter into with you.

• Financial Data: Collected to carry out any agreements entered into between you and us. Disclosed to our service providers who provide certain services on our behalf, such as data hosting or processing services. We use contractual arrangements to protect personal data disclosed to these service providers.

• Transaction Data: Collected to carry out any agreements entered into between you and us. Disclosed to service providers who provide certain services on our behalf, such as data hosting or processing services. We use contractual arrangements to protect personal data disclosed to these service providers.

• Technical Data: Collected by analytics and search engine providers that assist us in the improvement and optimization of our products. Disclosed to our service providers who provide certain services on our behalf, such as data hosting or processing services. We use contractual arrangements to protect personal data disclosed to these service providers.

• Product Data: Collected by analytics and search engine providers that assist us in the improvement and optimization of our products.

• Usage Data: Collected by advertisers and advertising networks to select and serve relevant adverts to you and others. Such disclosures are typically aggregate information about our users and analyses of our server logs, traffic, or information relating to customer leads, including details regarding the usage of our websites or apps and general information about our audience. These are not generally considered personal data. Disclosed to analytics and search engine providers that assist us in the improvement and optimization of our products.
• Marketing & Communications Data: Collected by advertisers and advertising networks to select and serve relevant adverts to you and others. Such disclosures are typically aggregate information about our users and analyses of our server logs, traffic, or information relating to customer leads, including details regarding the usage of our websites or apps and general information about our audience. These are not generally considered personal data. Disclosed to analytics and search engine providers that assist us in the improvement and optimization of our products.

15.1.2 Sources of Personal Data

• Direct Interactions: Identity, contact, and financial data are collected from direct interactions with you.
• Automated Technologies: Other data categories listed above are either automatically collected through technologies like Hotjar or come from digital markers and online tracking technologies.

15.2. Sale of Personal Data

Signature1618 does not sell any personal data and does not have actual knowledge that it sells the personal data of users under 16 years of age.

15.3. Sharing of Personal Data

We may share personal data of California consumers in the following circumstances:

• -Business Transfers: In the event that we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets, in accordance with applicable law.
•  Acquisition: If Signature1618 or substantially all of its assets (or any group company or its assets) are acquired by a third party, personal data held by us about our customers and users of our products will be one of the transferred assets, in accordance with applicable law.
• Legal Obligations: If we are under a duty to disclose or share your personal data to comply with any legal obligation or as we believe in good faith may be reasonably necessary to comply with any law, regulation, rule, court order, or other lawful requests from governmental, regulatory, or administrative agencies or law enforcement authorities (including in response to law enforcement or national security requirements), or to enforce or apply any terms of use applicable to a specific product and other agreements; or to protect the rights, property, or safety of Signature1618, our customers, or others.

– As Otherwise Required or Permitted by Law:** As may be required or permitted by applicable law.

15.4. Your CCPA Rights

California residents have the right to access and request the following:

• The categories of personal data that we collect.
• The categories of personal data we collected or sold in the previous 12 months.
• The categories of data disclosed for a business purpose in the previous twelve months.
• The specific pieces of personal data we collected about you.

16- Right to Deletion

California residents have the right to request the deletion of their personal data. However, this right does not apply to personal data that we need in order to:

• Complete the transaction for which the personal data was collected.
• Detect or resolve security issues, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for the activity.
• Address any functionality-related issues.
• Comply with any applicable federal or state law.
• Conduct research in the public interest.
• Ensure the right to free speech.
• Carry out actions for internal purposes.

17- Right to Non-Discrimination

California residents have the right to not be discriminated against (as provided for in applicable law) for exercising certain of your rights hereunder.

18- Exercising Your Rights

To exercise any of your rights as a consumer, please submit a verifiable consumer request to us. You may submit a verifiable consumer request by emailing us at support@signature1618.com or contacting us via our website. A California consumer may only make a verifiable request to exercise their rights twice within a 12-month period. The verifiable request must:

1. Provide sufficient information for us to verify your identity.
2. Be in sufficient detail that we can reasonably understand the request, evaluate it, and respond.

You may have an authorized agent submit a request to know or a request to delete, provided you give the authorized agent written permission to submit the relevant request and you verify your own identity directly with us. Such restrictions do not apply where you provide your authorized agent with power of attorney pursuant to California Probate Code sections 4121 to 4130. If we are unable to verify your request, we will be unable to provide you with the information you seek or delete any personal data we retain.